Welcome to the WaterWorld Web site, this site is owned and operated by WaterWorld 2000 Ltd. These Terms of Use, along with policies and guidelines located throughout the WaterWorld Web site identify what users of the WaterWorld Web site can expect from WaterWorld 2000 Ltd, and what we expect from users. By accessing any areas of the WaterWorld Web site, users are deemed to have accepted these Terms of Use and other policies and guidelines identified throughout the WaterWorld Web site. Please note any voucher is only available whilst it is on the web site. Once it has been removed it will no longer be valid to use.

Birthday Party Offer: Offer only valid with voucher. One Birthday Child per party will go free. Birthday booking must be made prior to visit. Can only be used with one of our WaterWorld Birthday Party options (£15.99 per person). Booking to be made before the expiry date. Birthday Party can be no more than 12 months in advance. Not to be used in conjunction with any other offer.

Aqua Disco: Buy one Aqua Disco admission get one Aqua Disco admission free. When you buy one Aqua Disco Admission you will receive one free for the same night. Not to be used in conjunction with any other offer.

Two For One Offer: One person free when one person pays full price. Cheapest person will go free. Not to be used during Aqua Disco. Not to be used in conjunction with any other offer.

Vouchers offering multiple use are per person to the value price shown on the vouchers. Once Internet vouchers from our website or third party websites have been removed from the site, they are no longer valid, even if you have already printed the voucher. One voucher per person only. One voucher entitles one person only to the special offer unless otherwise specifically stated. Vouchers are not redeemable and have no cash value. If a voucher shows no expiry date, it is left at the managers discretion as to whether or not it can be accepted.

Children under 8 must be accompanies by an adult in the water with them.

No t-shirts or shorts to be worn on any rides.

Any lockers keys that are lost or misplaced are subject to a charge of £7.50. (Normal Price £15.00). All rides are free subject to availability. We recommend that you check all rides are operational before you travel.

Waterworld is an Aqua Park, not a swimming pool. Therefore we accept no responsibilty for damage done to swimwear whilst using the facility. After liasing with Speedo (the popular Swim wear specialist) they have informed us that Lycra swimwear may be prone to friction tear whilst using our slides. It has been advised that Nylon and Polyester materials may be more suitable.

Locker Tokens

There is a charge for locker tokens which is priced at £1.50 per token. A 50 pence refund for this token will be available on your departure.

Bringing your own food and drink

As we have a number of catering facilities available, we do not allow guests to consume their own food and drink on our premises.

Aqua Meals

During Aqua Disco our main menu is restricted to our Aqua Disco Menu. If you would like to purchase food off our normal menu this may possible, however there may be a 10 minute wait as the food will be cooked to order. Please ask our catering staff who will be happy to help where possible.

Adult Ratio to children

Children under the age of 8 must be accompanied by an adult at all times. A maximum of two under 8′s to one adult is permitted.

Feature Rotation

During quieter periods lifeguards rotate from the Space Bowl every 30 minutes. This means that this ride will be closed for around 10 minutes every 30 minutes. One lifeguard controls the Multi-slide and the Nucleus throughout the day. One is closed whilst the other one is open. Feature rotation is every 30 minutes.

Twitter Family Pass Competition Terms & Conditions

The Prize:
There is one prize of a Waterworld family pass, covering two adults and two children. No purchase necessary. There is no cash alternative and the prize is non-transferable. The winner is responsible for any travel / accommodation arrangements and costs.


  • The competition is open to UK residents.
  • Entrants need to have their own Twitter account to access the competition.
  • The deadline for eligible entries is 23:59 on Thursday 19th November 2015.
  • The prize will only be given away if Waterworld has achieved its target of 13000 followers by the end of the competition.
  • One winner will be chosen at random on Friday 20th November.
  • The winner will be announced on the Waterworld Twitter profile.


Waterworld 2000 Ltd, Festival Park, Etruria, Hanley, Stoke-on-Trent, Staffordshire, ST1 5PU. The offer is not open to employees of Waterworld and associated partnership organisations. The decision of Waterworld is final; no correspondence will be entered into. The winner’s details will be available on request.

Upcoming Event: 30/03/17
Aqua Tots: Parent & Toddler Sessions
Aqua Tots: Parent & Toddler Sessions
Our Parent and Toddler sessions offer parents and toddlers the chance to enjoy our facilities during off peak periods when business is quieter than usual.