Frequently asked questions
Have a query? You’ll most likely find
the answer here!
Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 18:00
Sunday: 10:00 - 18:00
Have a query? You’ll most likely find
the answer here!
We also use a chemical called Ultra AX around our facility, a virucidal/bactericidal disinfectant which is effective against Coronavirus. https://www.chemicalproducts.net/…/ultra-ax-sanitiser…
We use Dettol Antibacterial Surface Cleanser Spray around our facility which kills 99.9% of viruses. This includes the recent strain of SARS-CoV, Mers-Cov, Human Coronavirus and since the COVID-19 structure is almost identical, and based on evidence available to us this spray will work on the COVID-19 too https://www.dettol.co.uk/about-us/understanding-coronavirus/
We have 20 Hand sanitisation points throughout the building, reminding our guests and staff to sanitise their hands. The product used here is a Virucidal chemical certified by EU regulations
We have signs around the facility, reminding guests to wash their hands, all cash handlers have constant access to portable sanitising hand gel at all times as do all catering staff.
Respiratory viruses are more powerful in cool, dry air and as Waterworld is warm and humid, along with all other measures we have in place we are confident that it is staying well away from our Waterpark!