Police, Forces, NHS discount: We no longer offer discount for any of these services.
Tattoos: Tattoos that may cause offence to other guests i.e the use of explicit language or offensive logos need to be covered at all times. Please wear plasters to cover or suitable clothing which is wet suit material. T shirts may be used but not on our features.
Two For One Offer: One person free when one person pays full price. Full price is the price stated on our own website, not any price found on third party vouchers or websites. Cheapest person will go free. Not to be used during Aqua Disco. Not to be used in conjunction with any other offer. We do not accept Yeo Valley 241 offers.
DAYS OUT UK Vouchers: We do not accept any Days out UK vouchers when shown online. There is currently a £9.99 per person voucher printed in their magazine. We must retain the actual printed voucher from the magazine.
Vouchers offering multiple use are per person to the value price shown on the vouchers. Once Internet vouchers from our website or third party websites have been removed from the site, they are no longer valid, even if you have already printed the voucher. One voucher per person only. One voucher entitles one person only to the special offer unless otherwise specifically stated. Vouchers are not redeemable and have no cash value. If a voucher shows no expiry date, it is left at the managers discretion as to whether or not it can be accepted.
Children under 8 must be accompanies by an adult in the water with them.
No t-shirts or shorts to be worn on any rides. Wet suits are permitted.
Any lockers keys that are lost or misplaced are subject to a charge of £7.50. (Normal Price £15.00). All rides are free subject to availability. We recommend that you check all rides are operational before you travel.
Waterworld is an Aqua Park, not a swimming pool. Therefore we accept no responsibilty for damage done to swimwear whilst using the facility. After liasing with Speedo (the popular Swim wear specialist) they have informed us that Lycra swimwear may be prone to friction tear whilst using our slides. It has been advised that Nylon and Polyester materials may be more suitable.
Bringing your own food and drink
As we have a number of catering facilities available, we do not allow guests to consume their own food and drink on our premises.
Adult Ratio to children
Children under the age of 8 must be accompanied by an adult at all times. A maximum of two under 8′s to one adult is permitted.
During quieter periods lifeguards rotate from the Space Bowl every 30 minutes. This means that this ride will be closed for around 10 minutes every 30 minutes. One lifeguard controls the Multi-slide and the Nucleus throughout the day. One is closed whilst the other one is open. Feature rotation is every 30 minutes.
Waterworld 2000 Ltd, Festival Park, Etruria, Hanley, Stoke-on-Trent, Staffordshire, ST1 5PU. The offer is not open to employees of Waterworld and associated partnership organisations. The decision of Waterworld is final; no correspondence will be entered into. The winner’s details will be available on request.